Last updated: October 15, 2023
The shop-allfenix platform ("we", "our") collects the following personal data when you use our e-commerce consulting and financial restructuring services: name, email address, phone number, IP address, browsing data (cookies, pages visited), information about consumer behavior, and managed advertising budgets.
The collected data is used exclusively for: providing market reports, optimizing conversions, managing advertising budgets, communicating with clients, improving services, and complying with legal obligations. We do not process data for purposes incompatible with those mentioned.
We use essential cookies for the functioning of the site and analytics cookies (Google Analytics) to understand user behavior. You can manage cookie preferences from your browser settings. Third-party cookies (e.g., for advertising) are used only with your explicit consent.
Your data may be shared with trusted partners (payment processors, IT service providers) strictly for the fulfillment of contracted services. We do not sell personal data to third parties. International transfers are carried out in accordance with the EU standard contractual clauses.
Under GDPR, you have the following rights: access to personal data, rectification of incorrect data, erasure of data ("right to be forgotten"), restriction of processing, data portability, objection to processing, and withdrawal of consent at any time. To exercise these rights, contact us at the email address below.
We implement appropriate technical and organizational measures (SSL encryption, restricted access, periodic audits) to protect data against unauthorized access, loss, or alteration.
We store personal data for the duration of the contractual relationship and subsequently, in accordance with legal deadlines (a maximum of 5 years from the last interaction, except where the law requires a longer period).
For any questions, requests for access, rectification, or erasure of data, you can contact us at:
We respond to all requests within a maximum of 30 days.
We reserve the right to update this policy. Any changes will be published on this page, and users will be notified by email in the event of substantial modifications.